/*]]>*/

Dealer Reviews

Problem diagnosed, part ordered, notified when part arrived, set up an appointment at a suitable time, offered a courtesy car, which I did not need, fixed in a reasonable time.
... Sharon P.

The technician Jake that worked on my vehicle met me in the parking lot and explained exactly what he did and showed me the old parts Fantastic. Thanks Jake.
... Carol H.

Have been a customer of Revell Ford since 1978, have had very few issues with any of my car or trucks I've purchased over the years. If I do Revell's handle it satisfactorily and quickly.
... William C.

I have never dealt with a better Car Dealer and service.
... Gail J.

Excellent staff and superb service. I would not go anywhere else.
... John M.

Service as always A1. That is why I have been dealing with them for years, no reason to go any where else.
... John M.

Speedy friendly service, I live 30 km away and they will pickup and return my car as soon as it's finished. I recommend Revell to all my friends. I have had bad experiences in the past with other dealers but have no worries with Revell.
... Tine D.

The oil change was quick.
... Bianca S.

Treated like family every time I go to Revell. They have provided service for our family for over 70 years, beginning with my late father-in-law, and his family. My wife and I have dealt with Revell for over 40 years.
... Stanley S.

Quick turnaround and friendly service. Always able to get me in on short notice as well.
... Kelly C.

Customer service at Revell's is so amazing. There isn't anything I can think of that they need to do to improve.
... Mary G.

Couple minor issues which were resolved quickly, made my buying experience great. Very satisfied with how we were treated. Will definitely suggest Revell Ford to others. Thanks Revell Ford.
... Ryan S.

This was a great experience and I highly recommend them to other people.
... Mihaly D.

Everyone at Revell's were not only friendly, but helpful and professional as well. Both my wife and I are extremely pleased with this dealership.
... Robert M.

Terry and Nate are excellent representatives of Revell and Ford Motor Company. They should be commended in their service.
... Timothy H.

Enjoyed dealing with Nate and Terry. Always answered my questions and returned my calls quickly.
... Beverly R.

Everything was professionally handled. I couldn't be more satisfied.
...Jean-Guy T.

This dealership is world class. I am 62 years of age and have purchased a few cars during my life-time. The staff are professional, nice, knowledgeable and kind. I will give an example of their service .... I am driving to the dealership to take delivery of my new Lincoln and my phone rings ... it is my insurance company to ask me a few questions about the new vehicle. Brad Revell had arranged that! My kids started buying cars from this dealership and recommended that I try.... this is my 2nd Lincoln. Love the vehicle, drink from my Lincoln coffee mug everyday and very impressed with the entire team at Revell. As a Marketing Prof .... I say "this is how you do business"
... William C.

No improvement required, everything went very well and I really appreciated the ride home and the pick up as it helped me out a lot! Thanks.
... Michael D.

I ( and my late husband) have been customers at Revell Ford for 40 years, so that in itself shows the trust we have in their service and honesty. Going to Revell is like seeing family. I am greeted by name and treated like the long-time customer I am. Terry Holder, the service manager is very knowledgeable and pleasant, who takes the time to explain anything I ask him about my car. I must not forget the "girls" at the service desk, who always have a smile for their customers. As a female on my own, knowing that you can have your car serviced or repaired by a company you trust is worth the 30 km. drive from Kingston, where I could go to two other FORD dealerships. I would and do recommend REVELL to all my friends , "BEST BY A COUNTRY MILE".
... Marion P.

Nate's excellent mannerism and the friendly staff in total!!!
... John P.

Salesperson was very thorough on explaining the different options and packages that come with each truck as well as cost differences with regards to discounts.
... Robert B.

My overall experience was amazing. Brad Revell (sales) and Terry Gibson (financial services) were very helpful and attentive. I would and will recommend Revell Ford to my friends when they are seeking a new or used vehicle.
... RDK Enterprises

Brad was competent and knowledgeable .. able to discuss the suv with my husband who has a great deal of knowledege with different makes and models ... Terry in finance was very thorough and made our purchase transaction very easy. We appreciated the available coffee and variety of trail mix bars as we hadnt had lunch .. clean & friendly dealership In our 30 yrs of purchasing new cars/suvs .. this was the nicest experience we have had.
... James P.

The staff at Revell Ford is very courteous and the transition went very smoothly. Thank you very much.
... Beverley A.

It was fast, easy, and painless negotiations. Overall 5/5 experience. Thanks!
... Matthew C.

The sales and financing team at Revell were extremely helpful and knowledgable.
... Kim D.

The whole experience was excellent!! The staff are amazing! Nate went above and beyond for me, I'll never go to any other dealer. Nate has made me a customer for life. He should be recognized for his hard work. Can't say enough about Nate or the staff. Totally recommend Revell's to my friends.
... Jennifer S.

Nothing that I know of needs improvement-keep up the good team work.
... Rosa-Lee M.

Innovative and cost effective solution to my problem. Very customer focused service.
... Richard K.

Friendly staff and work done quickly.
... Harry D.

Never an issue getting an appointment that is convenient.
... Joseph R.

I was very satisfied with the friendly service and my Edge was ready when they said it would be. No waiting around.
... Wayne F.

Revell knew exactly what I wanted and needed to pull my trailer and found one very quickly on line. There is not another Ford dealer in this area that I would deal with. I alway leave satisfied regardless of a new purchase or maintenance. Rate them as a 10.
... John Z.

We have been Ford customers for 20 years and this is the 6th vehicle we have purchased from Ford. We have had good experiences with the dealerships in the past when purchasing our vehicle but NOTHING compares to the experience we had while purchasing at Verona Ford. The entire staff were beyond exceptional and at all times the customer came first. We are proud to say that now we are loyal clients of Revell Ford!
... Charles D.

My whole purchase experience went very well from start to delivery. Nate Revell is the nicest, most helpful and respectful salesman I have ever dealt with. Terry Gibson, the Business Manager, was also very professional yet friendly and helpful. I have never felt pressured by either of these sales professionals. When I am ready to trade again I will be looking to Nate.
... Sharon M.

Revells were able to find a truck we asked about within a few days! Exactly what we wanted. Notified us and ready for sale by next day. Paperwork etc done efficiently and we were very pleased as always by their kindness etc. That's why we are returning customers and tell many friends and family to go there!
... Art C.

Loved that there was no pressure at all. Everyone was extremely courteous. Would definitely go back and send others.
... Rita S.

Hello Terry, I want to thank you most sincerely for all your help arranging for me to take possession of the wonderful little 2011 Ford Fiesta yesterday!! I am thrilled with it already and so relieved to know I'm now safe and secure again while on the road. I cannot speak highly enough of Revell and all it's good people.

Hi Brad, We are enjoying the car. We are trying to get used to all the new features. Kelly was surprised that the high beams went off and on automatically. She is a beauty of a vehicle. Thanks for everything. The little "small town" touches certainly does make you stand out above the other car dealers we have dealt with over the years. Things like that will make us come back, when the time is right, for that new F150 FX4.
... Kelly and Rich

Delivery of my new vehicle and pick-up of the old lease was seamless. I cannot think of any improvements, because the service exceeded my expectations.
... Cindy G.

Every employee at Revell throughout the entire purchase of my new vehicle was amazing and very helpful. Would definitely return or recommend as a place to buy.
... Jennifer B.

Brad Revell was the ultimate professional. Will never buy from another dealership or auto brand. From A-Z best experience buying a new car ever!!!
... Shawn M.

Brad Revell sourced the appropriate vehicle and options for our needs and fit the budget.
... Donald D.

Always enjoy dealing with Nate and Terry.
... Michele B.

Everything went well. We purchased the vehicle over the phone with Terry Gibson at Revell and he is trustworthy and a person of integrity, and we were able to buy this vehicle within two phone calls and a conversation.
... Kevin T.

Nate was an awesome sales person.
... Gregory K.

Everybody was extremely friendly. Service department (Terry Holder) went above and beyond to make sure everything was perfect.
... Douglas A.

The process was as smooth as silk.
... Mary A.

This is the second vehicle we have purchased at Revell's. We like the staff who work there and, based on our past experiences, can say that they also have a great Service Department. The two combined made it an easy decision to buy our vehicle from Revell's.
... Ronald S.

Very professional and friendly staff.
... Rozanne S.

The staff are always on top of your visit. Everything is asked to reinforce what I wanted done at the visit, and then I am on my way with them checking the number I am to be reached at when the car is ready to go. When I return the car is waiting for me at the service area. When the paper work is complete and that does not take very long with having what was done explained. I am a completely satisfied Revell Ford customer.
... Ruth L.

Everything at Revell Motors is top notch. The service rep's are particularly great at all times, friendly, courteous and knowledgeable in what they do. In my personal opinion Revell Ford represent the Ford Motor Company in the best way possible in everything they do.
... Glenworth B.

Very good service and sales staff.
... Elizabeth M.

All good, they don't screw me around.
... Dylan S.

Friendly and family like!
... John P.

No improvement needed at this time, they always take care of me.
... Tracy P.

I don't think anything could have been improved. I was kept up dated a couple times during my service as to where things stood and given an aproximent time of completion.
... Yvonne Y.

I have been a long time customer for good reasons. Revells treat you with respect and loyalty. Sometimes two qualities that are hard to find in the new techie world.
... Jo-Ann B.

Very Friendly Staff, Very Caring Staff.
... Lewis B.

I was very pleased with the service that was completed on my Lincoln. I would also like a special thank you to whoever detailed my car. It looked like new.
... Kim D.

Fast and friendly service.
... Ian I.

I can always book an appointment at a time that is convenient for me. I really appreciate the fact that they change over my summer/winter tires in lieu of a tire rotation. The staff at Revell Motor Sales Ltd. in Verona are wonderful people.
... Joanne M.

Excellent service. I don't know how you can do any better.
... Doug B.

Follow up discussion when picking my car up was helpful to understand future potential issues with brakes and tires.
... Chet B.

We have no bad comments against Revell, Brad Revell has always treated us with respect and is always very helpful.
... Yvon D.

The whole process was smooth and trouble free.
... David R.

Nathan Revell is an excellent sales person, I can call him up and tell him what I am looking for and he let's me know what he can do. I am pleased with the friendly approach of all of the Revell employees special mention Terry Gibson, Mario etc. All round great family business!
... Karen Y.

Both Terry & Nate went out of their way to help me get the vehicle I wanted. They didn't mind a couple changes on my part and I never felt any pressure whatsoever to make a decision. Look forward to my new truck.
... Brian S.

I've always been satisfied with the work done on my car.
... Erwood R.

My first time there. Very friendly and courteous staff. Technician was excellent. Will be going back there for service in the future. Will recommend them to others.
... Gordon K.

Warm, friendly welcome when I arrived. Courtesy vehicle provided to me was brought right to the door for me. I was called when my vehicle was ready for pick-up. No improvement required.
... Deborah M.

The sales team at Revell were straight forward and friendly. The offer they made was much better than a similar offer I received at another Ford Dealer. They demonstrated to me that they put customer satisfaction as their first priority.
... Tim J.

Everything was amazing from start to finish. Our 2015 fusion (preciously bought at Revell) was t-boned during the Christmas holidays and was a write off. As soon as Danny Gibbs found out he offered us a service loaner! We test drove a few different vehicles and went back to the fusion. I wasn't particularly fond of the colour they had in stock so Danny searched until he found exactly what I was looking for!
... Quinton H.

A local family business that always has excellent customer service, have been a customer for 20 years now, I like dealing with this business because you are always recognized and they are able to call you by your name.
...Pamela F.

Brad Revell was excellent through the process. I had worked with him for about a year trying to find something to fit my budget and he never made me feel pressured. He gave me lots of options and when the time was right we were able to complete the transaction. I am thrilled with my new F150 and my overall experience with Revell Ford. It was painless and stress free. I would highly recommend them to anyone else looking to purchase a new vehicle.
... Randy D.

Made appointment for service, they were ready for me when I arrived. My vehicle was ready when I needed it. No up sell for more services. Very customer friendly.
...Tracy P.

How can one improve on perfection? Revell is obviously the best. I have considered changing car companies in the future but the personnel and service at Revell's keep me in the Ford lines - and I mean it!
...Richard D.

The whole experience of searching, exploring vehicles and options and then purchasing. I've never had such a positive experience like this before. There was no pressure, no sales tactics just honest straight forward answers to the questions i posed. Nathan spelled out a few options on financing terms and gave me hard copies to look at but no pressure at all. I asked for a day to consider my options and that was ok too. I returned the next day to close the deal knowing full well that I could not do batter anywhere else. And just as a side note....I spent that morning at 5 other dealerships in kingston and returned home feeling frustrated.
...Andrew D.

Everything went extremely well with this purchase. The main reason for me dealing with Revell was the after purchase treatment provided by the Salesman Dan Gibbs when we purchased an MKX. We could not program the garage door opener to the vehicle and Dan came to our home on a very cold January evening and programmed it for us.
...Robert B.

I cannot begin to tell you how impressed I am with the Revell team. I have never bought a vehicle or had service done by any other company since 1976. I am always received with a genuine welcome and have enjoyed consistent and experienced service. I feel safe and very well served. Thank you.
...John M.

Nate Revell couldn't have been more helpful from sales to service he has been amazing and will be the reason we buy at Revell again.
...Peter S.

Service at Revell is always well organized, friendly and efficient.
...Anneliese L.

Have had a great experience with Brad Revell have mentioned him to others.
...Jack B.

Happy helpful staff. Forgot my second key for programming and offered me a vehicle for the day and still had my truck completed in a timely fashion!
...Leverne M. 

Great staff. A thank you again to Holly and Tina.
...Joseph K.

Very happy with Revell's. Will be buying my future vehicles there.
...Melanie F.

I feel there is nothing that can be improved. They are a top notch organization with awesome and friendly employees. It is really fun to go in for service now. They make you feel like family.
...Cynthya S.

My service experience was excellent. All of the staff there are extremely professional, efficient, friendly and helpful. They suggested I have my tires rotated as well as my oil changed which I very much appreciated as I am not well versed on what should be done with the vehicle at which service calls. I will continue to have my truck serviced at Revell as opposed to taking it to a more convenient location. It is worth the drive to have such a pleasant experience.
...Vanderland

Everything went well happy with my purchase this far.
...Norman B.

Our experience at Revell's was great.
...Timothy B.

Staff were polite, helpful and courteous. They did not "pressure sell" which is exactly why I went to Revell's.
...Anne L.

General experience with our sales person Nate was a great experience again. He took time to go through Ford Pass.
...Mary H.

Terry Holder picked me up at my front door and drove 4 hours to Revell Ford Service like that is unheard of and Danny Gibbs spent the morning explaining all the features and operations of the vehicle along with filling up the tank before I departed home. This is why I bought from this dealership which is 4 hours away. City dealerships could learn valuable lessons from the Revell team. Great job guys!!!
...Stephen C.

Our regular sales person was off but dealing with a second person was very seamless.
...Peggy H.

Everything went smooth and great. Will tell friends and family what a great experience it was to deal with Revell staff.
...James C.

Nathan and Terry very patient explaining features of the Escape. Made sure I understood all my options.
...Marilyn M.

Salesman was upfront and treated customer as if they mattered. It was very apparent that they wanted my business (they told me so) and were willing to work with me to get it.
...Shawn P.

The sales team were very professional and caring.
...Jeff A.

A very friendly and relaxed atmosphere.
...Thomas C.

I love taking my car to Verona Revell's ford. They are so trustworthy, and kind people. They always take excellent care of my car and myself. I recommend them to everyone who owns a car.
...Mary G.

I'm never disappointed when I go there. The whole Service Team is just great!
...Kareen B.

From start to finish I was impressed with my first service experience at Revell Ford.
...Seymone A.

Body Shop folks were very helpful and thorough. My vehicle was repaired as promised with excellent results.
...Jeff S.

The service manager came out to the customer waiting area and engaged in conversation with myself and others waiting for their vehicles. It was very impressive and refreshing to see such excellent customer service and interaction.
...Michael N.